Managing a Diverse Workforce-Impacts and Rewards
Course Content:
Cutting edge companies in today's marketplace realize that the
customer is king and queen. Workplace diversity may be the edge
that allows your company to not only survive but prosper. Talented
employees whose contributions assist the company to better serve
the customer are highly valued and prized. Consequently, race,
gender, age, nationality and persons who are differently-abled
are oftentimes the difference that makes the difference in your
organization's success.
You will learn how to:
- Lead, coach, manage and mold individuals who are different into an efficient and focused work group with a common goal to in order to produce a product or service that meets and surpasses customer demands.
- Role play and interact in realistic situations that will further enhance and increase your skills as a leader of a diverse workforce
Who should attend?
Senior and middle management as well as supervisors and entry-level
managers needing to understand the dynamics of diversity and
how it can be used as a key organizational tool to achieving
and maintaining organizational primacy in the global marketplace.