Employee Discipline for Results - Not Punishment
Course Content:
Anybody can browbeat, threaten and/or intimidate staff in order
to obtain performance - but will the good ones remain and will
the bad ones continue to take it? Employees need information,
facts and examples of unacceptable performance before they can
make behavior modifications. They need to know what they're doing
well and what they're not doing well in order to meet your expectations.
You will learn how to:
- Determine appropriate discipline
- Communicate to the employee the rule, regulation, policy, procedure or past practice that has been broken and is the reason for the discipline
- Tell sub-par non-performers what needs to be changed or corrected so that they can achieve optimum performance
- Discipline staff members regarding unacceptable behavior or conduct
- Avoid the "halo" and "horn" effect when disciplining employees
- Use praise in public and criticism in private
- Avoid being the "recipient" of the race, gender, age or disabled employee "card" when employees disagree with your disciplinary decision
- Properly document disciplinary action for remediation and/or termination
Who should attend?
Managers and supervisors who have responsibilities that include
hiring and firing and wish to learn new techniques for employee
discipline and remediation.