Seminar Mgt 404
Problem-Solving and Decision-Making - How the Pros Do It
Course Content:
Many managers look at adverse situations as problems rather than
as opportunities to grow and expand the possibilities. Others
deny the presence of problems. Still others are often the very
cause of the problem. Today's organizations are not looking for
problems but for problem-solvers with solutions.
You will learn how to:
- Overcome self-imposed limitations to problem-solving
- The five steps to turning problems into opportunities
- Spot the six pitfalls to avoid in the problem-solving process
- How to identify the positive and negative reactions to problem-solving
- How to deal with your boss when s/he is the problem
- How to develop and maintain an Action Plan to reduce, resolve or minimize problems
Who should attend?
Managers, supervisors, human resources professionals and trainers
who realize the criticality of learning, utilizing and teaching
the problem-solving process.