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Client SERVICES

THE WILLIAMS GROUP CLIENT PROGRAMS

The following key components are provided to our clients in order to ensure proper and appropriate management and administration of their respective HR component:


Human Resource Program

Whether our client is a small and expanding entity with no HR department or a large organization with an overburdened HR component, The Williams Group will assist in providing the tools, strategies and approaches necessary to effectively and efficiently support the company's HR function. The Williams Group will:

  • Create a customized employee policies and procedures handbook; personnel forms and a supplementary supervisory handbook that details the "how to's" and "do's and don'ts" of effective leadership and coaching;
  • Design descriptive Job Summaries for all employee classifications;
  • Design and provide consultation on the employee performance review process;
  • Design and/or update/revise a comprehensive employee wage and salary program;
  • Consult on employee discipline and terminations to ensure that they are conducted appropriately and done in a well-documented manner in order minimize litigation;
  • Be available to provide assistance on other workplace/workforce matters;
  • Advise on changes in employment laws, rules, regulations and guidelines, their impacts and effective dates; and
  • Confer with management regarding the initiation and implementation of new workplace/workforce initiatives.

Click here for an HR Services Program Client Listing



Management Training and Development Workshops

Client organizations will be provided with timely, topical workshops and seminars that provide pertinent employee relations and employee law information and education which allow for effective and efficient management of the workforce.

These workshops and seminars will be custom designed and conducted by expert presenters off-site, on client premises as mutually agreed, video-conferenced or webcasted through the world wide web.  Workbooks will be provided to workshop participants.

Professional Associations

Upon request, professional and trade associations will be provided with presentations and workshops regarding both the general and specific human resources management initiatives of the day and the future.

Board of Director and Senior Executive Retreats

The top leadership of organizations and companies are provided with assistance in designing and conducting one and two-day management retreats to set the course for current and future organizational initiatives. An expert facilitator skilled in the human dynamic is provided to facilitate the retreat.

Click here for Workshop, Seminar Client Listing

Management and Support Line

When an organization has a need for consultation regarding an emergent or long-term workforce/workplace issue or initiative it needs to know that skilled, experienced and expert professionals are there for them.

The organization also needs to know that these experts will first listen to the issue(s) at hand and will provide thoughtful advice, guidance and support as well as the tools, strategies and approaches needed to address and resolve the issue.

The workplace advisors at The Williams Group will provide the above-mentioned technical and human support, guidance and advice in a prompt, professional and timely manner that addresses the unique and specific needs of each client company.


Executive Agreements with an Attendant Performance Appraisal Component

The organizational health and increasing profit margins of all successful organizations are a direct result of the course and tone set by its leadership. Environments in which the best are encouraged to be the best, the good are shown how to be better and the average are permitted to stretch are the ones where everyone from the CEO to the custodian is held accountable for his or her work.

The Williams Group custom designs Employment Agreements and attendant Senior Management Performance Evaluations to ensure the successful recruitment and retention of top leadership. In addition, appropriate rewards and recognition for a job well done are identified and included in the Agreement.

When unacceptable work is identified and appropriate action is taken, it is taken in a non-disruptive firm manner that accord's dignity to all parties and is consistent with the terms and conditions of the Agreement.

The essence of the Agreement is the fact that leadership sets the example for its workforce by recognizing and rewarding performance, allowing for rehabilitation when possible and separation when there is non-performance.


Executive Coaching

There are times when an organization has a manager or executive in dire need of external coaching in order to ensure his/her continued or future success with the organization.  Unresolved issues such as communication, leadership, conflict and/or time management, teamwork, performance, planning, culture, race or gender sensitivity are typical topics that often place the executive (or the organization) at risk.  A coach from The Williams Group assists the executive in addressing the issues at hand and coaches him/her in identifying, selecting and implementing the best option, alternative or avenue(s) for changed behavior.

 

 



 

The Williams Group
P.O. Box 12070
Des Moines, Iowa 50312
515-274-6899
email

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