Cutting edge companies in today’s marketplace realize that the customer is king and queen. Workplace diversity may be the edge that allows your company to not only survive but prosper. Talented employees whose contributions assist the company to better serve the customer are highly valued and prized. Consequently, race, gender, age, nationality and persons who are differently-abled are oftentimes the difference that makes the difference in your organization’s success. You will learn how to: Lead, coach, manage and mold individuals who are different into an efficient and focused work group with a common goal to in order to produce a product or service that meets and surpasses customer demands. Role play and interact in realistic situations that will further enhance and increase your skills as a leader of a diverse workforce

Seminar Mgmt 107